Return & Exchange Policy

At [Your Store Name], customer satisfaction is important to us. Please read our Refund & Exchange Policy carefully before placing an order.

Exchange Policy

We accept exchanges under the following conditions:

If We Sent the Wrong Item or Size

If you receive an incorrect jersey, incorrect size, or a product different from what you ordered, we will take full responsibility and arrange an exchange at no additional cost.

Please contact us within [X] days of receiving your order and provide clear photos of the item received.

If the Wrong Size Was Selected During Checkout

We strongly encourage all customers to review our Size Guide before placing an order.

If an incorrect size was selected during checkout, we may still assist with an exchange; however, additional exchange and shipping charges may apply.

The item must be returned in its original, unused, and unwashed condition.

Exchange Requirements

To qualify for an exchange:

  • The item must be unused and unwashed.
  • All original tags and packaging must be included.
  • The product must not show signs of wear, damage, or alteration.
  • Exchange requests must be submitted within [X] days of receiving the order.

We reserve the right to reject exchange requests that do not meet these requirements.

Refund Policy

As most of our products are sourced and prepared specifically for each order, we generally do not offer refunds once an order has been confirmed and processed.

Refunds may only be considered in exceptional circumstances, including:

  • The ordered item is unavailable.
  • The order cannot be fulfilled.
  • An order was charged incorrectly due to a technical error.

Approved refunds will be processed using the original payment method whenever possible.

Non-Refundable Situations

Refunds will not be issued for:

  • Incorrect size selected by the customer.
  • Delays caused by shipping carriers, customs, weather conditions, or circumstances beyond our control.
  • Minor variations in color due to screen settings or photography.
  • Damage resulting from improper washing, drying, or product care.
  • Change of mind after the order has been processed.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us as soon as possible with clear photos of the issue.

Our team will review the case and provide an appropriate solution, which may include a replacement or exchange.

Contact Us

If you have any questions regarding refunds or exchanges, please contact us:

Email: [Your Email Address]

Phone/WhatsApp: [Your Contact Number]